Terms and Conditions
1. About Us
Business Name: Heads and Tales
Owner: Kate Mauer
Location: Minnesota, United States
Email: [email protected]
Heads and Tales specializes in handcrafted jewelry made from real coins sourced from around the world.
2. Use of the Website
By using this site, you confirm that you are at least 18 years old or using the site with the permission of a parent or guardian.
You agree not to use this site for any unlawful purpose or in any way that may harm the business or other users.
3. Product Information
Each piece of jewelry is handmade and may have slight variations in design, patina, or finish. Due to the nature of using real coins, every item is unique.
We do our best to accurately describe and photograph each product. Colors may appear slightly different depending on your screen settings.
4. Orders and Payment
All prices are listed in USD. We accept payment through secure third-party payment processors.
Once an order is placed, you will receive an email confirmation. Production or shipping times may vary depending on the item and current order volume.
Heads and Tales reserves the right to cancel or refuse any order at our discretion.
5. Shipping and Delivery
We ship within the U.S.. Shipping costs and delivery times will be shown at checkout.
Heads and Tales is not responsible for delays caused by carriers, weather, or incorrect address information provided by the customer.
6. Returns and Exchanges
If your item arrives damaged or incorrect, please contact us within 7 days of delivery so we can make it right.
We do not accept returns on custom or personalized pieces unless they are defective.
7. Intellectual Property
All content on this website — including product designs, text, images, logos, and graphics — is the property of Heads and Tales and may not be copied, reproduced, or used without permission.
8. Limitation of Liability
Heads and Tales is not liable for any indirect, incidental, or consequential damages that may result from the use of our products or website.
All jewelry is intended for normal wear and is not designed for extreme conditions or high-impact use.
9. Changes to These Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the site indicates your acceptance of any updates.